Privacy Policy

Yamada Privacy Policy

The privacy of users (“Users”) of the Yamada America, Inc. (“Yamada”) web site (located at (“Web Site”) is very important to Yamada. The purpose of this Online Privacy Policy is to inform Users as to Yamada’s practices concerning the collection, use, access and security of information submitted by Users to Yamada’s Web Site.

A. Data Collection
The purpose of the Yamada Web Site is to provide the User with interactive online access to information, resources and services that enhance the User’s understanding of Yamada’s full line of products and services and, from time-to-time, facilitate purchases of Yamada’s products and services. However, Yamada recognizes the importance of safeguarding the privacy of the Users accessing the Yamada Web Site. Specifically, Yamada may collect the following types of User information through the Yamada Web Site:

  • Contact Information: Name, mailing address, phone numbers and e-mail address(es).
  • Purchasing Information: Credit card information, billing and/or shipping information, product information
  • Demographic Information: Age, personal interests and product preferences.

Any information provided by the User is used by Yamada for the purpose of the sale of products and services, promotions, personalizing the User’s online experience and to selectively send the User information that may be of a particular interest. If Users order Yamada’s products and services, Yamada specifically uses the Users’ information to process the order, to verify credit card information and to ship products and provide services. Yamada may use Users’ email addresses and/or phone numbers to communicate with Users about the Users’ orders and shipping details. Yamada may also send Users confirmation emails when Users order products and services.

In addition to the foregoing, Yamada may collect other types of User information to allow Yamada to conduct market research, meet User needs and promote the purposes of the Yamada Web Site. Yamada does not sell, rent, or trade personal information to third parties, although, Yamada may share personal information with its affiliates and business partners in order to facilitate User purchases.

B. Cookies
Yamada may use “cookies” to collect information concerning use of the Yamada Web Site by Users. A “cookie” is a small test file that the Yamada Web Site can place on a User’s computer hard drive in order, for example, to gather information concerning Users’ use of the Yamada Web Site, to allow more streamlined use of the Yamada Web Site, and improve the functionality of the Yamada Web Site. The cookie transmits this information back to the Yamada Web Site’s computer. The use of cookies is a relatively standard practice which is employed by most major corporate web sites. Cookies cannot read any information from the User’s hard drive or read any information collected by other cookie files created by other web sites. Users may determine when “cookies” are placed on their web sites, or prevent the placement of “cookies” on their web sites, by adjusting their browser features. Users wishing to do so should consult their IT managers or conduct an Internet search in order to obtain more information.

C. Disclosure Subject to Legal Proceedings 
Yamada will cooperate with any court order or other legal process and will provide User personal information to the extent necessary and/or compelled for any legal proceeding. It is also Yamada’s practice to release account and other personal information when Yamada believes such release is necessary to protect the rights, property or safety of Yamada’s employees, our Users or other third-parties. Further, in certain limited situations, Yamada may exchange information with other companies and organizations for fraud protection and credit risk reduction.

D. User Options
Users of this Web Site are subject to the Yamada’s Terms and Conditions of Web Site Use. In the event Yamada collects any information from a User which such User wishes to retrieve, update, modify or have deleted, such User should contact Yamada as set forth in Section G hereunder. Given the Yamada Web Site’s purpose of providing information about Yamada and its products, Yamada uses reasonable efforts to safeguard information concerning, and submitted by, Users. However, Users should be aware that it is impossible to guarantee absolute security over the Internet.

E. California Privacy Rights 
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third-parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by Yamada pursuant to Section 1798.83 of the California Civil Code, please call 800-990-7867.

F. Updates
As Yamada recognizes the need to update this Privacy Policy to reflect new features and services provided by Yamada and/or ensure compliance with applicable law, Yamada reserves the right to update this Online Privacy Policy as it deems necessary. If there are changes or additions to this Online Privacy Policy, Yamada will post those changes here or in other formats for review.

G. Contact Information
Questions or concerns regarding the Yamada Web Site and/or this Online Privacy Policy should be directed to the IT Administrator at 847-631-9200 from 8 a.m. to 5 p.m. (Central Standard Time) Monday through Friday

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